Q. How many keys come with each lock?
A. The standard number of keys supplied is 2.
Q. How do you order extra keys?
A. Use a Local Key Cutting service and buy enough spare keys to suit your needs, Defender do not keep copies of your Keys.
Q. How Do I Know My Details Are Secure When Ordering Online?
You can rest assured that your online payment details
All our online transactions are dealt with by a third party payment gateway, meaning that your card details are never viewed by us or anyone else.
Q. I'm Not Sure If My Order Was Successful What Should I do?
In the event that you place an order and you do not receive email confirmation, please contact us to confirm that the order was successful.
Q. What if I lose the Fitting Instructions?
Contact us with your Order Number requesting a pdf version.
Q. What type of Door can I fit the Defender to
Q. What Width Range of Door can I fit the Defender to
Q. What if I lose the Fitting Instructions
Contact Defender at firstname.lastname@example.org with your Order Number requesting a pdf version
Q. Where on my Door can I fit the Defender
The usual position is Central with the Steel Forks above and below your existing Locks, however the Defender can be fitted to any suitable Door above or below the existing locks.